Order Processing Times


We offer free standard shipping on all orders. Orders placed before our shipping cut-off time of 2pm EST (eastern region) or 2pm PST (western region) will be shipped same day Monday to Friday. All orders placed after the local cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day. All shipping time is calculated at checkout. Delivery time depends on your location; however, the time of arrival is not guaranteed.  Arrival time for eastern region is approximately 2-3 days and approximately 4-5 days for western region.

 

Return Policy

We want to make sure that you’re as happy with your Lola Jeans products as we are. If you’re not satisfied with your purchase, you can return it free of charge for a full refund within 30 days of purchase, provided it is unused and in its original packaging.

 

Simply repackage your item(s) securely in the Lola Jeans Pack provided with your order and include a copy of your receipt along with the item(s) you're returning. A prepaid shipping label is included with every order. Drop your package at any post office or in the mailbox. Once we receive your package, we will issue a refund.

Free returns are not included for sale items. Simply repackage your item(s) securely in the Lola Jeans Pack provided with your order and include a copy of your receipt along with the item(s) you are returning. You can use the carrier of your choice to return your package. Once we receive your package, we will issue a refund.